Terms and Conditions

Refunds and Cancellations

If you are not completely satisfied with your purchase and want to return your product we are willing to accept returns provided the product is returned substantially unused and in good condition. We will refund the cost of the product minus postage costs. The return postage remains at the cost of the purchaser.

Argan Oil Product Quality Guarantee

Argan Oil Direct have been providing pure cosmetic and culinary Argan Oils and Argan based products since 1998.
When we started our online store we realised that it is not always easy to choose where to buy Argan Oil online. To make things worse with the explosion of popularity of Argan Oil in recent years loads of internet “niche marketing” companies have “jumped on the bandwagon” seeing Argan Oil as a quick and easy business to trade in. Cosmetic products are being created with the words Argan written in big letters but they contain virtually no Argan Oil. Always read the contents carefully – “100% Pure Argan Oil” is not the same as “contains 100% pure Argan Oil”!

To help you we want to provide you with as much information as you need to buy with confidence and back our products with a money back guarantee.

We Guarantee:

> The Best Argan Oil – We do our best to ensure that our products represent the best possible cosmetic and culinary Argan Oil available. However, if you are not happy with your purchase and the products are substantially unused, you can return them to us within 30 days for a refund of your purchase.
> Delivery – Orders should arrive in 7 to 10 days on average. If an order has not been recorded as arriving within one month we can contact the postal service to track it and if necessary will arrange to either send a replacement or refund your order.
> Product Safety – Laboratory Analysis is regularly carried out on out products. Be aware that Argan Oil is produced from nuts.
> Product Quality – Our Argan Oil is purchased from ECOSERT Certified producers. We do not buy in bulk from commercial importers to ensure that our Argan Oil is in the freshest possible condition. click here to learn more about our company.
> Trusted and Secure Payment Provider – Use any Credit or Debit card with confidence that your details are secure. Pay through Pay Pal. Pay Pal will process your payment and forward confirmation to us. We only receive details of your order, name and delivery address from Pay Pal.
> Fast Dispatch – Weekends and Public holidays permitting we will get your Argan Oil order to the relevant postal server and on its way within 24 to 48 hours ( excluding purchase made late Friday/ Saturdays).
> In Stock – Our Argan Oil products are always held in stock for immediate dispatch.

We have tried to make sure that our web site will provide you with all of the information about Argan Oil that you will ever need.